We believe our lists contain the most accurate and updated information possible. After all, few other suppliers go to such lengths to ensure that the data you purchase is as accurate and up to date.

But we also recognize that no database can be perfect. Businesses are constantly opening, closing, and relocating.  Also, existing website addresses sometimes get used for other unrelated purposes. So it’s natural to receive a small number of outdated records.

That’s why we offer our 100% No Hard Bounce Guarantee. You will receive a refund (not just a Credit) for any portion of the records that Hard Bounce, although please understand this guarantee does not apply to Email messages that are sent in larger quantities via your own IP address or via a web based service such as msn or gmail which is likely to be a violation of these service’s  Terms of Business. Your messages must be sent via a professional third-party email delivery service designed for email marketing purposes that accepts purchased lists and that provides files of hard bounces so they can easily be deleted from your database and/or sent to us for a refund. See the “Sending Email Succesfully” page and our Terms of Business for details.